|  | @@ -0,0 +1,525 @@
 | 
	
		
			
				|  |  | +<template>
 | 
	
		
			
				|  |  | +  <el-container v-if="showKeFuMessageList" class="kefu">
 | 
	
		
			
				|  |  | +    <el-header class="kefu-header">
 | 
	
		
			
				|  |  | +      <div class="kefu-title">{{ conversation.userNickname }}</div>
 | 
	
		
			
				|  |  | +    </el-header>
 | 
	
		
			
				|  |  | +    <el-main class="kefu-content overflow-visible">
 | 
	
		
			
				|  |  | +      <el-scrollbar ref="scrollbarRef" always @scroll="handleScroll">
 | 
	
		
			
				|  |  | +        <div v-if="refreshContent" ref="innerRef" class="w-[100%] px-10px">
 | 
	
		
			
				|  |  | +          <!-- 消息列表 -->
 | 
	
		
			
				|  |  | +          <div v-for="(item, index) in getMessageList0" :key="item.id" class="w-[100%]">
 | 
	
		
			
				|  |  | +            <div class="flex justify-center items-center mb-20px">
 | 
	
		
			
				|  |  | +              <!-- 日期 -->
 | 
	
		
			
				|  |  | +              <div
 | 
	
		
			
				|  |  | +                v-if="
 | 
	
		
			
				|  |  | +                  item.contentType !== KeFuMessageContentTypeEnum.SYSTEM && showTime(item, index)
 | 
	
		
			
				|  |  | +                "
 | 
	
		
			
				|  |  | +                class="date-message"
 | 
	
		
			
				|  |  | +              >
 | 
	
		
			
				|  |  | +                {{ formatDate(item.createTime) }}
 | 
	
		
			
				|  |  | +              </div>
 | 
	
		
			
				|  |  | +              <!-- 系统消息 -->
 | 
	
		
			
				|  |  | +              <div
 | 
	
		
			
				|  |  | +                v-if="item.contentType === KeFuMessageContentTypeEnum.SYSTEM"
 | 
	
		
			
				|  |  | +                class="system-message"
 | 
	
		
			
				|  |  | +              >
 | 
	
		
			
				|  |  | +                {{ item.content }}
 | 
	
		
			
				|  |  | +              </div>
 | 
	
		
			
				|  |  | +            </div>
 | 
	
		
			
				|  |  | +            <div
 | 
	
		
			
				|  |  | +              :class="[
 | 
	
		
			
				|  |  | +                item.senderType === UserTypeEnum.MEMBER
 | 
	
		
			
				|  |  | +                  ? `ss-row-left`
 | 
	
		
			
				|  |  | +                  : item.senderType === UserTypeEnum.ADMIN
 | 
	
		
			
				|  |  | +                    ? `ss-row-right`
 | 
	
		
			
				|  |  | +                    : ''
 | 
	
		
			
				|  |  | +              ]"
 | 
	
		
			
				|  |  | +              class="flex mb-20px w-[100%]"
 | 
	
		
			
				|  |  | +            >
 | 
	
		
			
				|  |  | +              <el-avatar
 | 
	
		
			
				|  |  | +                v-if="item.senderType === UserTypeEnum.MEMBER"
 | 
	
		
			
				|  |  | +                :src="conversation.userAvatar"
 | 
	
		
			
				|  |  | +                alt="avatar"
 | 
	
		
			
				|  |  | +                class="w-60px h-60px"
 | 
	
		
			
				|  |  | +              />
 | 
	
		
			
				|  |  | +              <div
 | 
	
		
			
				|  |  | +                :class="{
 | 
	
		
			
				|  |  | +                  'kefu-message': KeFuMessageContentTypeEnum.TEXT === item.contentType
 | 
	
		
			
				|  |  | +                }"
 | 
	
		
			
				|  |  | +              >
 | 
	
		
			
				|  |  | +                <!-- 文本消息 -->
 | 
	
		
			
				|  |  | +                <MessageItem :message="item">
 | 
	
		
			
				|  |  | +                  <template v-if="KeFuMessageContentTypeEnum.TEXT === item.contentType">
 | 
	
		
			
				|  |  | +                    <div
 | 
	
		
			
				|  |  | +                      v-dompurify-html="replaceEmoji(getMessageContent(item).text || item.content)"
 | 
	
		
			
				|  |  | +                      class="line-height-normal text-justify h-1/1 w-full"
 | 
	
		
			
				|  |  | +                    ></div>
 | 
	
		
			
				|  |  | +                  </template>
 | 
	
		
			
				|  |  | +                </MessageItem>
 | 
	
		
			
				|  |  | +                <!-- 图片消息 -->
 | 
	
		
			
				|  |  | +                <MessageItem :message="item">
 | 
	
		
			
				|  |  | +                  <el-image
 | 
	
		
			
				|  |  | +                    v-if="KeFuMessageContentTypeEnum.IMAGE === item.contentType"
 | 
	
		
			
				|  |  | +                    :initial-index="0"
 | 
	
		
			
				|  |  | +                    :preview-src-list="[getMessageContent(item).picUrl || item.content]"
 | 
	
		
			
				|  |  | +                    :src="getMessageContent(item).picUrl || item.content"
 | 
	
		
			
				|  |  | +                    class="w-200px mx-10px"
 | 
	
		
			
				|  |  | +                    fit="contain"
 | 
	
		
			
				|  |  | +                    preview-teleported
 | 
	
		
			
				|  |  | +                  />
 | 
	
		
			
				|  |  | +                </MessageItem>
 | 
	
		
			
				|  |  | +                <!-- 商品消息 -->
 | 
	
		
			
				|  |  | +                <MessageItem :message="item">
 | 
	
		
			
				|  |  | +                  <ProductItem
 | 
	
		
			
				|  |  | +                    v-if="KeFuMessageContentTypeEnum.PRODUCT === item.contentType"
 | 
	
		
			
				|  |  | +                    :picUrl="getMessageContent(item).picUrl"
 | 
	
		
			
				|  |  | +                    :price="getMessageContent(item).price"
 | 
	
		
			
				|  |  | +                    :sales-count="getMessageContent(item).salesCount"
 | 
	
		
			
				|  |  | +                    :spuId="getMessageContent(item).spuId"
 | 
	
		
			
				|  |  | +                    :stock="getMessageContent(item).stock"
 | 
	
		
			
				|  |  | +                    :title="getMessageContent(item).spuName"
 | 
	
		
			
				|  |  | +                    class="max-w-300px mx-10px"
 | 
	
		
			
				|  |  | +                  />
 | 
	
		
			
				|  |  | +                </MessageItem>
 | 
	
		
			
				|  |  | +                <!-- 订单消息 -->
 | 
	
		
			
				|  |  | +                <MessageItem :message="item">
 | 
	
		
			
				|  |  | +                  <OrderItem
 | 
	
		
			
				|  |  | +                    v-if="KeFuMessageContentTypeEnum.ORDER === item.contentType"
 | 
	
		
			
				|  |  | +                    :message="item"
 | 
	
		
			
				|  |  | +                    class="max-w-100% mx-10px"
 | 
	
		
			
				|  |  | +                  />
 | 
	
		
			
				|  |  | +                </MessageItem>
 | 
	
		
			
				|  |  | +              </div>
 | 
	
		
			
				|  |  | +              <el-avatar
 | 
	
		
			
				|  |  | +                v-if="item.senderType === UserTypeEnum.ADMIN"
 | 
	
		
			
				|  |  | +                :src="item.senderAvatar"
 | 
	
		
			
				|  |  | +                alt="avatar"
 | 
	
		
			
				|  |  | +              />
 | 
	
		
			
				|  |  | +            </div>
 | 
	
		
			
				|  |  | +          </div>
 | 
	
		
			
				|  |  | +        </div>
 | 
	
		
			
				|  |  | +      </el-scrollbar>
 | 
	
		
			
				|  |  | +      <div
 | 
	
		
			
				|  |  | +        v-show="showNewMessageTip"
 | 
	
		
			
				|  |  | +        class="newMessageTip flex items-center cursor-pointer"
 | 
	
		
			
				|  |  | +        @click="handleToNewMessage"
 | 
	
		
			
				|  |  | +      >
 | 
	
		
			
				|  |  | +        <span>有新消息</span>
 | 
	
		
			
				|  |  | +        <Icon class="ml-5px" icon="ep:bottom" />
 | 
	
		
			
				|  |  | +      </div>
 | 
	
		
			
				|  |  | +    </el-main>
 | 
	
		
			
				|  |  | +    <el-footer class="kefu-footer">
 | 
	
		
			
				|  |  | +      <div class="chat-tools flex items-center">
 | 
	
		
			
				|  |  | +        <EmojiSelectPopover @select-emoji="handleEmojiSelect" />
 | 
	
		
			
				|  |  | +        <PictureSelectUpload
 | 
	
		
			
				|  |  | +          class="ml-15px mt-3px cursor-pointer"
 | 
	
		
			
				|  |  | +          @send-picture="handleSendPicture"
 | 
	
		
			
				|  |  | +        />
 | 
	
		
			
				|  |  | +      </div>
 | 
	
		
			
				|  |  | +      <el-input
 | 
	
		
			
				|  |  | +        v-model="message"
 | 
	
		
			
				|  |  | +        :rows="6"
 | 
	
		
			
				|  |  | +        placeholder="输入消息,Enter发送,Shift+Enter换行"
 | 
	
		
			
				|  |  | +        style="border-style: none"
 | 
	
		
			
				|  |  | +        type="textarea"
 | 
	
		
			
				|  |  | +        @keyup.enter.prevent="handleSendMessage"
 | 
	
		
			
				|  |  | +      />
 | 
	
		
			
				|  |  | +    </el-footer>
 | 
	
		
			
				|  |  | +  </el-container>
 | 
	
		
			
				|  |  | +  <el-container v-else class="kefu">
 | 
	
		
			
				|  |  | +    <el-main>
 | 
	
		
			
				|  |  | +      <el-empty description="请选择左侧的一个会话后开始" />
 | 
	
		
			
				|  |  | +    </el-main>
 | 
	
		
			
				|  |  | +  </el-container>
 | 
	
		
			
				|  |  | +</template>
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +<script lang="ts" setup>
 | 
	
		
			
				|  |  | +import { ElScrollbar as ElScrollbarType } from 'element-plus'
 | 
	
		
			
				|  |  | +import { KeFuMessageApi, KeFuMessageRespVO } from '@/api/mall/promotion/kefu/message'
 | 
	
		
			
				|  |  | +import { KeFuConversationRespVO } from '@/api/mall/promotion/kefu/conversation'
 | 
	
		
			
				|  |  | +import EmojiSelectPopover from './tools/EmojiSelectPopover.vue'
 | 
	
		
			
				|  |  | +import PictureSelectUpload from './tools/PictureSelectUpload.vue'
 | 
	
		
			
				|  |  | +import ProductItem from './message/ProductItem.vue'
 | 
	
		
			
				|  |  | +import OrderItem from './message/OrderItem.vue'
 | 
	
		
			
				|  |  | +import { Emoji, useEmoji } from './tools/emoji'
 | 
	
		
			
				|  |  | +import { KeFuMessageContentTypeEnum } from './tools/constants'
 | 
	
		
			
				|  |  | +import { isEmpty } from '@/utils/is'
 | 
	
		
			
				|  |  | +import { UserTypeEnum } from '@/utils/constants'
 | 
	
		
			
				|  |  | +import { formatDate } from '@/utils/formatTime'
 | 
	
		
			
				|  |  | +import dayjs from 'dayjs'
 | 
	
		
			
				|  |  | +import relativeTime from 'dayjs/plugin/relativeTime'
 | 
	
		
			
				|  |  | +import { debounce } from 'lodash-es'
 | 
	
		
			
				|  |  | +import { jsonParse } from '@/utils'
 | 
	
		
			
				|  |  | +import { useMallKefuStore } from '@/store/modules/mall/kefu'
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +dayjs.extend(relativeTime)
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +defineOptions({ name: 'KeFuMessageList' })
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +const message = ref('') // 消息弹窗
 | 
	
		
			
				|  |  | +const { replaceEmoji } = useEmoji()
 | 
	
		
			
				|  |  | +const messageTool = useMessage()
 | 
	
		
			
				|  |  | +const messageList = ref<KeFuMessageRespVO[]>([]) // 消息列表
 | 
	
		
			
				|  |  | +const conversation = ref<KeFuConversationRespVO>({} as KeFuConversationRespVO) // 用户会话
 | 
	
		
			
				|  |  | +const showNewMessageTip = ref(false) // 显示有新消息提示
 | 
	
		
			
				|  |  | +const queryParams = reactive({
 | 
	
		
			
				|  |  | +  conversationId: 0,
 | 
	
		
			
				|  |  | +  createTime: undefined
 | 
	
		
			
				|  |  | +})
 | 
	
		
			
				|  |  | +const total = ref(0) // 消息总条数
 | 
	
		
			
				|  |  | +const refreshContent = ref(false) // 内容刷新,主要解决会话消息页面高度不一致导致的滚动功能精度失效
 | 
	
		
			
				|  |  | +const kefuStore = useMallKefuStore() // 客服缓存
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 获悉消息内容 */
 | 
	
		
			
				|  |  | +const getMessageContent = computed(() => (item: any) => jsonParse(item.content))
 | 
	
		
			
				|  |  | +/** 获得消息列表 */
 | 
	
		
			
				|  |  | +const getMessageList = async () => {
 | 
	
		
			
				|  |  | +  const res = await KeFuMessageApi.getKeFuMessageList(queryParams)
 | 
	
		
			
				|  |  | +  if (isEmpty(res)) {
 | 
	
		
			
				|  |  | +    // 当返回的是空列表说明没有消息或者已经查询完了历史消息
 | 
	
		
			
				|  |  | +    skipGetMessageList.value = true
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  queryParams.createTime = formatDate(res.at(-1).createTime) as any
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  // 情况一:加载最新消息
 | 
	
		
			
				|  |  | +  if (!queryParams.createTime) {
 | 
	
		
			
				|  |  | +    messageList.value = res
 | 
	
		
			
				|  |  | +  } else {
 | 
	
		
			
				|  |  | +    // 情况二:加载历史消息
 | 
	
		
			
				|  |  | +    for (const item of res) {
 | 
	
		
			
				|  |  | +      pushMessage(item)
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  refreshContent.value = true
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 添加消息 */
 | 
	
		
			
				|  |  | +const pushMessage = (message: any) => {
 | 
	
		
			
				|  |  | +  if (messageList.value.some((val) => val.id === message.id)) {
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  messageList.value.push(message)
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 按照时间倒序,获取消息列表 */
 | 
	
		
			
				|  |  | +const getMessageList0 = computed(() => {
 | 
	
		
			
				|  |  | +  messageList.value.sort((a: any, b: any) => a.createTime - b.createTime)
 | 
	
		
			
				|  |  | +  return messageList.value
 | 
	
		
			
				|  |  | +})
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 刷新消息列表 */
 | 
	
		
			
				|  |  | +const refreshMessageList = async (message?: any) => {
 | 
	
		
			
				|  |  | +  if (!conversation.value) {
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  if (typeof message !== 'undefined') {
 | 
	
		
			
				|  |  | +    // 当前查询会话与消息所属会话不一致则不做处理
 | 
	
		
			
				|  |  | +    if (message.conversationId !== conversation.value.id) {
 | 
	
		
			
				|  |  | +      return
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +    pushMessage(message)
 | 
	
		
			
				|  |  | +  } else {
 | 
	
		
			
				|  |  | +    queryParams.createTime = undefined
 | 
	
		
			
				|  |  | +    await getMessageList()
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  if (loadHistory.value) {
 | 
	
		
			
				|  |  | +    // 右下角显示有新消息提示
 | 
	
		
			
				|  |  | +    showNewMessageTip.value = true
 | 
	
		
			
				|  |  | +  } else {
 | 
	
		
			
				|  |  | +    // 滚动到最新消息处
 | 
	
		
			
				|  |  | +    await handleToNewMessage()
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 获得新会话的消息列表, 点击切换时,读取缓存;然后异步获取新消息,merge 下; */
 | 
	
		
			
				|  |  | +const getNewMessageList = async (val: KeFuConversationRespVO) => {
 | 
	
		
			
				|  |  | +  // 1. 缓存当前会话消息列表
 | 
	
		
			
				|  |  | +  kefuStore.saveMessageList(conversation.value.id, messageList.value)
 | 
	
		
			
				|  |  | +  // 2.1 会话切换,重置相关参数
 | 
	
		
			
				|  |  | +  messageList.value = kefuStore.getConversationMessageList(val.id) || []
 | 
	
		
			
				|  |  | +  total.value = messageList.value.length || 0
 | 
	
		
			
				|  |  | +  loadHistory.value = false
 | 
	
		
			
				|  |  | +  refreshContent.value = false
 | 
	
		
			
				|  |  | +  skipGetMessageList.value = false
 | 
	
		
			
				|  |  | +  // 2.2 设置会话相关属性
 | 
	
		
			
				|  |  | +  conversation.value = val
 | 
	
		
			
				|  |  | +  queryParams.conversationId = val.id
 | 
	
		
			
				|  |  | +  queryParams.createTime = undefined
 | 
	
		
			
				|  |  | +  // 3. 获取消息
 | 
	
		
			
				|  |  | +  await refreshMessageList()
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +defineExpose({ getNewMessageList, refreshMessageList })
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +const showKeFuMessageList = computed(() => !isEmpty(conversation.value)) // 是否显示聊天区域
 | 
	
		
			
				|  |  | +const skipGetMessageList = ref(false) // 跳过消息获取
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 处理表情选择 */
 | 
	
		
			
				|  |  | +const handleEmojiSelect = (item: Emoji) => {
 | 
	
		
			
				|  |  | +  message.value += item.name
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 处理图片发送 */
 | 
	
		
			
				|  |  | +const handleSendPicture = async (picUrl: string) => {
 | 
	
		
			
				|  |  | +  // 组织发送消息
 | 
	
		
			
				|  |  | +  const msg = {
 | 
	
		
			
				|  |  | +    conversationId: conversation.value.id,
 | 
	
		
			
				|  |  | +    contentType: KeFuMessageContentTypeEnum.IMAGE,
 | 
	
		
			
				|  |  | +    content: JSON.stringify({ picUrl })
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  await sendMessage(msg)
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 发送文本消息 */
 | 
	
		
			
				|  |  | +const handleSendMessage = async (event: any) => {
 | 
	
		
			
				|  |  | +  // shift 不发送
 | 
	
		
			
				|  |  | +  if (event.shiftKey) {
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  // 1. 校验消息是否为空
 | 
	
		
			
				|  |  | +  if (isEmpty(unref(message.value))) {
 | 
	
		
			
				|  |  | +    messageTool.notifyWarning('请输入消息后再发送哦!')
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  // 2. 组织发送消息
 | 
	
		
			
				|  |  | +  const msg = {
 | 
	
		
			
				|  |  | +    conversationId: conversation.value.id,
 | 
	
		
			
				|  |  | +    contentType: KeFuMessageContentTypeEnum.TEXT,
 | 
	
		
			
				|  |  | +    content: JSON.stringify({ text: message.value })
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  await sendMessage(msg)
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 真正发送消息 【共用】*/
 | 
	
		
			
				|  |  | +const sendMessage = async (msg: any) => {
 | 
	
		
			
				|  |  | +  // 发送消息
 | 
	
		
			
				|  |  | +  await KeFuMessageApi.sendKeFuMessage(msg)
 | 
	
		
			
				|  |  | +  message.value = ''
 | 
	
		
			
				|  |  | +  // 加载消息列表
 | 
	
		
			
				|  |  | +  await refreshMessageList()
 | 
	
		
			
				|  |  | +  // 更新会话缓存
 | 
	
		
			
				|  |  | +  await kefuStore.updateConversation(conversation.value.id)
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 滚动到底部 */
 | 
	
		
			
				|  |  | +const innerRef = ref<HTMLDivElement>()
 | 
	
		
			
				|  |  | +const scrollbarRef = ref<InstanceType<typeof ElScrollbarType>>()
 | 
	
		
			
				|  |  | +const scrollToBottom = async () => {
 | 
	
		
			
				|  |  | +  // 1. 首次加载时滚动到最新消息,如果加载的是历史消息则不滚动
 | 
	
		
			
				|  |  | +  if (loadHistory.value) {
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  // 2.1 滚动到最新消息,关闭新消息提示
 | 
	
		
			
				|  |  | +  await nextTick()
 | 
	
		
			
				|  |  | +  scrollbarRef.value!.setScrollTop(innerRef.value!.clientHeight)
 | 
	
		
			
				|  |  | +  showNewMessageTip.value = false
 | 
	
		
			
				|  |  | +  // 2.2 消息已读
 | 
	
		
			
				|  |  | +  await KeFuMessageApi.updateKeFuMessageReadStatus(conversation.value.id)
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/** 查看新消息 */
 | 
	
		
			
				|  |  | +const handleToNewMessage = async () => {
 | 
	
		
			
				|  |  | +  loadHistory.value = false
 | 
	
		
			
				|  |  | +  await scrollToBottom()
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +const loadHistory = ref(false) // 加载历史消息
 | 
	
		
			
				|  |  | +/** 处理消息列表滚动事件(debounce 限流) */
 | 
	
		
			
				|  |  | +const handleScroll = debounce(({ scrollTop }) => {
 | 
	
		
			
				|  |  | +  if (skipGetMessageList.value) {
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  // 触顶自动加载下一页数据
 | 
	
		
			
				|  |  | +  if (Math.floor(scrollTop) === 0) {
 | 
	
		
			
				|  |  | +    handleOldMessage()
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  const wrap = scrollbarRef.value?.wrapRef
 | 
	
		
			
				|  |  | +  // 触底重置
 | 
	
		
			
				|  |  | +  if (Math.abs(wrap!.scrollHeight - wrap!.clientHeight - wrap!.scrollTop) < 1) {
 | 
	
		
			
				|  |  | +    loadHistory.value = false
 | 
	
		
			
				|  |  | +    refreshMessageList()
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +}, 200)
 | 
	
		
			
				|  |  | +/** 加载历史消息 */
 | 
	
		
			
				|  |  | +const handleOldMessage = async () => {
 | 
	
		
			
				|  |  | +  // 记录已有页面高度
 | 
	
		
			
				|  |  | +  const oldPageHeight = innerRef.value?.clientHeight
 | 
	
		
			
				|  |  | +  if (!oldPageHeight) {
 | 
	
		
			
				|  |  | +    return
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  loadHistory.value = true
 | 
	
		
			
				|  |  | +  await getMessageList()
 | 
	
		
			
				|  |  | +  // 等页面加载完后,获得上一页最后一条消息的位置,控制滚动到它所在位置
 | 
	
		
			
				|  |  | +  scrollbarRef.value!.setScrollTop(innerRef.value!.clientHeight - oldPageHeight)
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +/**
 | 
	
		
			
				|  |  | + * 是否显示时间
 | 
	
		
			
				|  |  | + *
 | 
	
		
			
				|  |  | + * @param {*} item - 数据
 | 
	
		
			
				|  |  | + * @param {*} index - 索引
 | 
	
		
			
				|  |  | + */
 | 
	
		
			
				|  |  | +const showTime = computed(() => (item: KeFuMessageRespVO, index: number) => {
 | 
	
		
			
				|  |  | +  if (unref(messageList.value)[index + 1]) {
 | 
	
		
			
				|  |  | +    let dateString = dayjs(unref(messageList.value)[index + 1].createTime).fromNow()
 | 
	
		
			
				|  |  | +    return dateString !== dayjs(unref(item).createTime).fromNow()
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +  return false
 | 
	
		
			
				|  |  | +})
 | 
	
		
			
				|  |  | +</script>
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +<style lang="scss" scoped>
 | 
	
		
			
				|  |  | +.kefu {
 | 
	
		
			
				|  |  | +  background-color: #f5f5f5;
 | 
	
		
			
				|  |  | +  position: relative;
 | 
	
		
			
				|  |  | +  width: calc(100% - 300px - 260px);
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  &::after {
 | 
	
		
			
				|  |  | +    content: '';
 | 
	
		
			
				|  |  | +    position: absolute;
 | 
	
		
			
				|  |  | +    top: 0;
 | 
	
		
			
				|  |  | +    left: 0;
 | 
	
		
			
				|  |  | +    width: 1px; /* 实际宽度 */
 | 
	
		
			
				|  |  | +    height: 100%;
 | 
	
		
			
				|  |  | +    background-color: var(--el-border-color);
 | 
	
		
			
				|  |  | +    transform: scaleX(0.3); /* 缩小宽度 */
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  .kefu-header {
 | 
	
		
			
				|  |  | +    background-color: #f5f5f5;
 | 
	
		
			
				|  |  | +    position: relative;
 | 
	
		
			
				|  |  | +    display: flex;
 | 
	
		
			
				|  |  | +    align-items: center;
 | 
	
		
			
				|  |  | +    justify-content: space-between;
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    &::before {
 | 
	
		
			
				|  |  | +      content: '';
 | 
	
		
			
				|  |  | +      position: absolute;
 | 
	
		
			
				|  |  | +      bottom: 0;
 | 
	
		
			
				|  |  | +      left: 0;
 | 
	
		
			
				|  |  | +      width: 100%;
 | 
	
		
			
				|  |  | +      height: 1px; /* 初始宽度 */
 | 
	
		
			
				|  |  | +      background-color: var(--el-border-color);
 | 
	
		
			
				|  |  | +      transform: scaleY(0.3); /* 缩小视觉高度 */
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    &-title {
 | 
	
		
			
				|  |  | +      font-size: 18px;
 | 
	
		
			
				|  |  | +      font-weight: bold;
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  &-content {
 | 
	
		
			
				|  |  | +    margin: 0;
 | 
	
		
			
				|  |  | +    padding: 10px;
 | 
	
		
			
				|  |  | +    position: relative;
 | 
	
		
			
				|  |  | +    height: 100%;
 | 
	
		
			
				|  |  | +    width: 100%;
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    .newMessageTip {
 | 
	
		
			
				|  |  | +      position: absolute;
 | 
	
		
			
				|  |  | +      bottom: 35px;
 | 
	
		
			
				|  |  | +      right: 35px;
 | 
	
		
			
				|  |  | +      background-color: var(--app-content-bg-color);
 | 
	
		
			
				|  |  | +      padding: 10px;
 | 
	
		
			
				|  |  | +      border-radius: 30px;
 | 
	
		
			
				|  |  | +      font-size: 12px;
 | 
	
		
			
				|  |  | +      box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1); /* 阴影效果 */
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    .ss-row-left {
 | 
	
		
			
				|  |  | +      justify-content: flex-start;
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +      .kefu-message {
 | 
	
		
			
				|  |  | +        background-color: #fff;
 | 
	
		
			
				|  |  | +        margin-left: 10px;
 | 
	
		
			
				|  |  | +        margin-top: 3px;
 | 
	
		
			
				|  |  | +        border-top-right-radius: 10px;
 | 
	
		
			
				|  |  | +        border-bottom-right-radius: 10px;
 | 
	
		
			
				|  |  | +        border-bottom-left-radius: 10px;
 | 
	
		
			
				|  |  | +      }
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    .ss-row-right {
 | 
	
		
			
				|  |  | +      justify-content: flex-end;
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +      .kefu-message {
 | 
	
		
			
				|  |  | +        background-color: rgb(206, 223, 255);
 | 
	
		
			
				|  |  | +        margin-right: 10px;
 | 
	
		
			
				|  |  | +        margin-top: 3px;
 | 
	
		
			
				|  |  | +        border-top-left-radius: 10px;
 | 
	
		
			
				|  |  | +        border-bottom-right-radius: 10px;
 | 
	
		
			
				|  |  | +        border-bottom-left-radius: 10px;
 | 
	
		
			
				|  |  | +      }
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    // 消息气泡
 | 
	
		
			
				|  |  | +    .kefu-message {
 | 
	
		
			
				|  |  | +      color: #414141;
 | 
	
		
			
				|  |  | +      font-weight: 500;
 | 
	
		
			
				|  |  | +      padding: 5px 10px;
 | 
	
		
			
				|  |  | +      width: auto;
 | 
	
		
			
				|  |  | +      max-width: 50%;
 | 
	
		
			
				|  |  | +      //text-align: left;
 | 
	
		
			
				|  |  | +      //display: inline-block !important;
 | 
	
		
			
				|  |  | +      //word-break: break-all;
 | 
	
		
			
				|  |  | +      transition: all 0.2s;
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +      &:hover {
 | 
	
		
			
				|  |  | +        transform: scale(1.03);
 | 
	
		
			
				|  |  | +      }
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    .date-message,
 | 
	
		
			
				|  |  | +    .system-message {
 | 
	
		
			
				|  |  | +      width: fit-content;
 | 
	
		
			
				|  |  | +      background-color: rgba(0, 0, 0, 0.1);
 | 
	
		
			
				|  |  | +      border-radius: 8px;
 | 
	
		
			
				|  |  | +      padding: 0 5px;
 | 
	
		
			
				|  |  | +      color: #fff;
 | 
	
		
			
				|  |  | +      font-size: 10px;
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  .kefu-footer {
 | 
	
		
			
				|  |  | +    position: relative;
 | 
	
		
			
				|  |  | +    display: flex;
 | 
	
		
			
				|  |  | +    flex-direction: column;
 | 
	
		
			
				|  |  | +    height: auto;
 | 
	
		
			
				|  |  | +    margin: 0;
 | 
	
		
			
				|  |  | +    padding: 0;
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    &::before {
 | 
	
		
			
				|  |  | +      content: '';
 | 
	
		
			
				|  |  | +      position: absolute;
 | 
	
		
			
				|  |  | +      top: 0;
 | 
	
		
			
				|  |  | +      left: 0;
 | 
	
		
			
				|  |  | +      width: 100%;
 | 
	
		
			
				|  |  | +      height: 1px; /* 初始宽度 */
 | 
	
		
			
				|  |  | +      background-color: var(--el-border-color);
 | 
	
		
			
				|  |  | +      transform: scaleY(0.3); /* 缩小视觉高度 */
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +    .chat-tools {
 | 
	
		
			
				|  |  | +      width: 100%;
 | 
	
		
			
				|  |  | +      height: 44px;
 | 
	
		
			
				|  |  | +    }
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  ::v-deep(textarea) {
 | 
	
		
			
				|  |  | +    resize: none;
 | 
	
		
			
				|  |  | +    background-color: #f5f5f5;
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  :deep(.el-input__wrapper) {
 | 
	
		
			
				|  |  | +    box-shadow: none !important;
 | 
	
		
			
				|  |  | +    border-radius: 0;
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +
 | 
	
		
			
				|  |  | +  ::v-deep(.el-textarea__inner) {
 | 
	
		
			
				|  |  | +    box-shadow: none !important;
 | 
	
		
			
				|  |  | +  }
 | 
	
		
			
				|  |  | +}
 | 
	
		
			
				|  |  | +</style>
 |